Management Development Training (8): Managing Conflict in the Workplace

Select the Use button to add a tag to the body of your email. You may also use tags in the subject of your email by copying and pasting them directly in.

{FIRST_NAME}	Adds the recipients First Name.	Use
{LAST_NAME}	Adds the recipients Last Name.	Use
{COMPANY_NAME}	Adds the Company Name.	Use
{PORTAL_NAME}	Adds the application portals name.	Use
{MEMBER_NAME}	Adds the Recipients Membership name.	Use
{SIGNATURE_OPT_IN}	Adds the Opt-in link.	Use
{SIGNATURE_OPT_OUT}	Add the opt-out link.	Use
%signature%	Adds your preferred signature block.	Use
{Event_Start_Date}	Adds the Event's Start Date.(Events Only)	Use
{Event_End_Date}	Adds the Event's End Date.(Events Only)	Use
{Event_Name}	Adds the Event's Name.(Events Only)	Use
{Event_Description}	Adds the Event's Description.(Events Only)	Use
{Online_Training_Description}	Adds the Online Training Description.(Online Training Only)	Use
{Event_Specific_Dates}	Adds the Event's specific dates.(Events Only)	Use
{member_number}	Adds the Membership Number.	Use
{MemberSince}	Adds the Member Since Date.	Use
{CONTACTEMAIL}	Adds the Contact's Email Address.	Use
{CERTIFICATE_NUMBER}	Adds the Contact's Certificate Number	Use
{EVENTLOCATION}	Adds the Event's Location.	Use
{TOTALEVENTCREDITS}	The total number of credits that the contact has earned through the event tickets.	Use
{ASAPPEARSONBADGE}	Display the text of as appears field in the event setup.	Use
{contact_organization}	Displays the organization name of the contact.	Use
{RENEWALDATE}	Adds the Member Renewal Date in (yyyy-mm-dd).	Use
{MEMBERSHIP_YEAR}	Adds the Member's Membership Year	Use
{RENEWALDATE_MM-DD-YYYY}	Adds the Member Renewal Date in (mm-dd-yyyy).	Use
{LMS_CREDIT}	The number of credits the LMS course is worth for Continuing Education	Use
{COLLECTION_PERIOD_END-DATE_YYYY_MM_DD}	The end date of the CE collection period end date	Use
{LMS_COURSE_COMPLETION_DATE}	The completion date of the LMS course	Use
{INCEPTION_DATE}	Adds the Member Inception Date in (yyyy-mm-dd).	Use

ESC is pleased to partner with InterAct Training Group to offer you a series of courses for current or aspiring managers to hone management skills. The next in the series, Managing Conflict in the Workplace, will be offered on April 21, 2023 from 11AM-3PM Eastern. Attendees can earn Professional Development Hours (PDH) from this training.

Course 8: Managing Conflict in the Workplace (4/21/23, 11-3 PM ET)

What causes conflict? What are the benefits of conflict, and what detrimental effects come from conflict? Participants will be able to answer these questions, as well as gain an understanding of their default approach in conflict situations. There are five strategies that are used in conflict situations, and students will be able to describe when each strategy is appropriate to use. They will also be able to describe the impact of emotions on conflict, identify ways to improve their EQ (emotional intelligence) and learn some simple ways to spot and resolve conflict in the workplace.

The discounted member rate for one session is $350.

Please contact Eric Burgis (eburgis@escenter.org) for more information.

You can find summaries of all training courses HERE. Additional courses include:

Course 8: Managing Conflict in the Workplace (4 hours on 4/21/23)

Course 9: Training: A Key Role of a Supervisor (4 hours on 5/19/23)

Management Development Training (8): Managing Conflict in the Workplace

Friday Apr 21 2023, 11:00 AM - 4:00 PM